Nabajie treats the protection of your personal data as its highest priority. This privacy policy explains what information we collect, how it is used, who it is shared with, and how you can stay in control of your own data.
Nabajie respects your privacy. This policy explains exactly what we do — and don't do — with your data. If you have any questions, feel free to reach out to our support team at any time.
Providing services on the Nabajie platform requires collecting certain information. We only collect what is strictly necessary — nothing more. Full details are outlined below.
When you register, we collect your full name, email address, mobile number, date of birth, and residential address. This information is used for KYC verification and account management.
Payment method details are collected during deposits and withdrawals — such as your bKash/Nagad number or bank account information. We never store your PIN or full banking password.
Your IP address, browser type, device model, operating system, and session logs are collected automatically. This information is used for security monitoring and fraud prevention.
Your betting history, win/loss records, preferred games, and session durations are recorded. This helps improve your experience and supports responsible gaming oversight.
Conversations via live chat or email with our support team are recorded. These records are used to improve future assistance and to resolve any disputes.
Nabajie never stores your full payment PIN, banking password, or account password. Our support team will never ask for your password over the phone or in chat.
Your data is used only for specific, legitimate purposes. Nabajie never sells your personal information or uses it for any unauthorized purpose.
Nabajie may send you promotional emails or SMS messages. You can opt out at any time — either through your account settings or by clicking the "Unsubscribe" link in any email.
Nabajie never sells your data. However, limited information may be shared with trusted third parties under specific circumstances.
| Type of Third Party | Purpose of Sharing | Shared Information |
|---|---|---|
| Payment Processors (bKash, Nagad) | Processing Transactions | Payment Details, Account Numbers |
| KYC Verification Partners | Identity Verification | Name, NID, Photo |
| Game Software Providers | Game Management | User ID, Gaming Data |
| Law Enforcement Agencies | Legal Obligations | As Required by Authorities |
| Audit & Compliance Bodies | License Maintenance | Transaction & Gaming Records |
All third parties are bound by contract — they cannot use your data beyond our instructions, and they are not permitted to use it for their own marketing.
Nabajie's website and app use cookies and similar technologies to make your browsing experience smoother and more personalized.
You can delete or disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect login functionality and certain services.
Nabajie does not retain your data longer than necessary. Retention periods depend on the type of information and applicable legal requirements.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account & Identity Information | 5 years after account closure | AML & Legal Compliance |
| Financial Transaction Records | 7 years | Audit & Tax Regulators |
| Gaming History | 3 years | Dispute Resolution |
| Support Conversations | 2 Years | Service Improvement |
| Cookies & Session Data | 30–365 Days | By Cookie Type |
Once the retention period expires, your data is securely deleted or anonymized so that you can no longer be identified in any way.
Nabajie uses industry-leading technology to protect your data. Our security infrastructure is continuously upgraded.
Beyond Nabajie's technical safeguards, you also play a role in keeping your account secure. Use a strong password, never share it with anyone, and report anything suspicious to us right away.
As a Nabajie member, you have a number of important rights over your personal data.
You can find out exactly what information we hold about you.
You can request corrections to any inaccurate information.
You can request that your data be deleted, provided there is no legal obligation requiring us to retain it.
You can restrict how your data is used for specific purposes.
You can request a download of your personal data.
You can opt out of your data being used for marketing purposes.
To exercise these rights, contact us by email at: support@nabajie.com. We will respond within 30 business days.
Nabajie is strictly for users aged 18 and above. We do not knowingly collect data from minors.
Age is verified at the time of registration. If we discover that a minor has created an account, it will be closed immediately and all collected data will be securely deleted. Parents or guardians who notice any suspicious activity are encouraged to contact us directly.
Nabajie may update this privacy policy when necessary. Revisions may be made due to regulatory changes, new technology, or updates to our services.
For any privacy-related questions, concerns, or complaints, please reach out to Nabajie's dedicated Privacy Team.
For any privacy-related matter, write to us at: support@nabajie.com — We will respond within 48 hours.
Click the live chat button in the bottom-right corner of the site. Chat with our support team directly in Bengali — available 24/7.
If you are not satisfied with our response, you may file a complaint with the relevant international gaming licensing authority.
Nabajie doesn't just make promises — it protects your data through a combination of technology, policy, and people.
Every transaction and login session is secured with military-grade encryption. No third party can access your data.
Every account goes through identity verification. This keeps your account secure by preventing fraud and unauthorized account creation.
All data stored on our servers is protected with AES-256 encryption. Both physical and digital security measures are in place.
Nabajie never sells your personal data to third parties. Your data belongs to you — we only use it to provide our services.
Independent security experts audit our systems every year. Any vulnerabilities identified are addressed immediately.
Have a privacy question? Chat with us in Bengali anytime. 24/7 live chat and email support available.
Your privacy is fully protected at Nabajie. Open a free account today and enjoy gaming in a safe environment.